Communication & AI / Guide
WhatsApp Chatbot
Structure common conversations and handoffs.
This guide explains concepts and example workflows. Available settings, integrations and steps depend on your plan, configuration and current product release.
How it works
A chatbot can guide visitors through common paths, such as product information, pricing, sales, support or meeting enquiries. Actual options depend on your configuration.
Best practices
Keep choices short, tell people when they are speaking with automation and make human handoff available when needed.
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