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Connect Communication Channels
Understand the requirements behind customer-facing channels.
This guide explains concepts and example workflows. Available settings, integrations and steps depend on your plan, configuration and current product release.
Choose your channels
Explore WhatsApp and other supported communication options relevant to your business. Availability and onboarding requirements vary by channel and provider.
Before connecting
Confirm ownership, provider permissions, messaging policies and who will handle incoming enquiries. Test one conversation end to end before scaling.
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